How old does my child need to be to get massage and hydrotherapy?
Starting at one month, kids of all ages and adults can benefit from all of our services.
Are your sessions claimable through insurance?
Our sessions are covered by most private insurance companies. As long as massage is covered by your plan, massage therapy can be claimable. Hydrotherapy alone is not claimable. Best would be to call your insurance provider and confirm. Gift Card amount is not claimable through insurance. Customers with no insurance, will be required to make a deposit of $50 in order to book.
Do you take walk-ins? Is an appointment required? How do I book?
We require you to book an appointment. We may have same day availability so please call us at
(905) 566-9898 to reserve your spot or simply book online. Online availability is up to date. If you can't find any availability that works for you, give us a call and we can put you on the waitlist for preferred date and time.
What is provided and what do I need to bring for my appointment?
Floating devices are provided for kids under 5 years of age. Older kids and adults don't require a floating device. For those who are booked for hydrotherapy, please bring swimsuits. Kids who are not potty trained, please bring disposable swim diapers. If you don't have one, we sell them for $2 each plus HST. We provide bathrobes for adults and towels for everyone. If anyone in your family has sensitive skin, you may bring your own towel.
Do we get access to the play area and hydrotherapy?
During your booked time, you get complimentary access to the play area and up-to 25 mins of hydrotherapy.
How do you maintain water in the hydrotherapy tubs?
The water in the small hydrotherapy tubs is changed after every session. The water in the big hydrotherapy tub is maintained and tested every two hours according to the health and safety standards of Region of Peel.
Which hydrotherapy tub will be used?
The small hydrotherapy tubs are used for babies aged 4-6 months. The big hydrotherapy tub is used for kids of all ages and adults.
What temperature is the water kept at?
The water in the hydrotherapy tubs is kept at 35-36°C.
Will my child do ok during the massage and/or hydrotherapy session?
Our staff and the spa environment is very child friendly. Every child is different so we try different ways to get each child comfortable. With every visit, kids know what to expect and they get more comfortable and enjoy even more.
How do I cancel, reschedule or make changes to my appointment?
Please email us at email@example.com or call us at (905) 566-9898 to cancel, reschedule or to make any changes to your appointment. Kindly give 24-hour notice for rescheduling or cancellation, a full session fee applies for late changes. Cancellation or no-show incurs a $30+tax charge, we confirm appointments and send health forms via email for seamless visits.