Plan to arrive on time. Bring a swimsuit for family members who will go for hydrotherapy. For babies, a disposable swim diaper is required but you may bring a swimsuit. Kids that are not fully potty trained, are required to wear a swim diaper. You can purchase swim diapers from us for $2. All bathers must take a cleansing shower prior to coming to the spa.
You will be provided with a bathrobe and slippers to wear within the Spa. Towels are provided for guests for the hydrotherapy session. Floats are provided for children under the age of 5. For your child to derive maximum benefit, please ensure they are well rested and fed at least 30 minutes prior to their session.
We have a kid’s Fun and Read Zone where children can play with sensory toys, read from our collection of children's books and interact with other children at the spa. We have relaxation lounge where you and your family can enjoy complimentary Wi-Fi, snacks, tea and flavoured water.
Babies 4-6 months of age can enjoy floatation therapy in our cute little glass tubs alone or in our large hydrotherapy tub where a parent/guardian can also accompany them. Our large tub is suitable for guests of all ages.
Mommies/Daddies/Guardians and kids of all ages are welcome to use the spa’s facilities.
Kindly inform us of any special or medical needs or of any allergy or sensitivity that require additional attention. The oils we use are organic and edible but you may bring your own oil/lotion if you or your child has any sensitivities. Our RMTs are trained to offer prenatal massages but if you have specific medical condition(s), and are unsure, please ask your physician before booking your session.
CANCELLATION and late show
As we reserve your appointment time especially for you and hire staff accordingly, we ask that you please provide 24 hours advance notice should you need to reschedule or cancel your appointment. No-shows and cancellations less than twenty-four hours before a scheduled appointment time will be billed for the full treatment price. Late arrival for any service may limit the length of your treatment and the full service fee will be applied.
SAFETY AT OUR SPA
We take safety at our spa very seriously. During your visit, we require that a parent/guardian be present at all times during their stay at the spa especially around hydrotherapy tubs where kids use floats which require adult supervision at all times.
PLEASE ENSURE CHILDREN ARE BEING SUPERVISED BY A PARENT/GUARDIAN AT ALL TIMES.
Enjoy your stay at Itsy Bitsy Baby Spa!